After the first day of having him serve us we requested that he be our poolside bartender the whole week. Highlights of our trip was the pool side service by David. Hands down the best trip ever! Started with a "welcome home" when we arrived to a gorgeous room with a swim out in the preferred tower. My husband and I stayed at Secrets a week ago and had the most amazing trip ever. We had a thoroughly relaxing vacation, and didn't want to leave! But the resort should be aware that too much promotion of this program is annoying. That may have just been our experience, as others that we met did not have the same experience. We didn't mind a brief overview at check-in, but we were asked (sometimes cornered) at least 7 other times during the course of our stay. We found the number of times that we were asked about joining this program to be obnoxious. The only feedback that I would have for the hotel is about their Unlimited Vacation Club promotions. And the morning buffet was always a crowd pleaser. ![]() Food is pretty good as well, with some really great meals in Oceana and Bordeaux. ![]() Instead, I think they just don't make them as strong as you might expect in the US, but with unlimited drinks, you can always get more. The drinks are good, and I don't agree with other reviewers that they water them down. Some of the outstanding aspects were the pool service (Rodriguez was great the whole week - we literally had to ask for nothing, he just continuously anticipated our needs before we asked), the nighttime band in the Secrets lobby, and the bartenders in the Preferred Club. We've previously stayed at Secrets Resorts before, but this was the first time at this property. We thoroughly enjoyed our vacation at Secrets Vallarta Bay.
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